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Refund Policy
Since AlphabetPatterns.com is offering non-tangible irrevocable goods, refunds are not issued once you receive the download link on your online receipt and order confirmation email, which you are responsible for understanding upon purchasing any article at our site. Downloadable files are non-refundable and non-exchangeable. We only make exceptions with this rule if the product (file) is received defective or corrupted. The deadline for any refund claim is 5 days after the purchase date.
In order to process a refund for downloaded goods, a Letter of Destruction must be filled out completely and sent to our Customer Service Department. Please contact us to obtain a copy of the Letter of Destruction.
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