Refund Policy

Since is offering non-tangible irrevocable goods, refunds are not issued once you receive the download link on your online receipt and order confirmation email. Downloadable files are non-refundable and non-exchangeable. We only make exceptions with this rule if the product (file) is received defective or corrupted. The deadline for any refund claim is 5 days after the purchase date. In order to process a refund for downloaded goods, a Letter of Destruction must be filled out completely and sent to our Customer Service Department. Please contact us to obtain a copy of the Letter of Destruction.